About Our Services

CSA offer a range of services, but our most popular are our "Post Sale Market Research Surveys".

Post Sale surveys are available in 2 variations:

1. Personal contact: This is where we contact your clients and ask a several simple but powerful questions to measure their true satisfaction with your business, products, services and or staff.

We encourage the to "
talk behind your back" and share their true feelings with us.

In turn we provide you with the analysis of those calls along with comments. CSA is fully compliant with the Privacy Act.

2. User managed: This is where we provide our client with a customised arms length survey and they in turn provide the link to their client. From the client's prospective these surveys are conducted by CSA and are totally anonymous. This is our most popular service.

In most cases we will also provide you with a benchmark report which will allow you to compare your result with the average of others using CSA.

CSA services are priced from just $10 per week.

For details about our Post Sale survey charges give us a call on 02 4759-2799.