About
CSA
Customer Satisfaction Australia is a research organistation
born from the recognition that every client has a residual
worth far greater than their current business with you.
This general rule applies regardless of your industry.
CSA have developed key survey questions that will enable
you to better understand what your clients think of their
overall experience with your company and most importantly
identifies the areas your client's feel are your weakness.
In some industries we are able to offer "benchmarking".
This enables you to see just how your business is compared
with the average of other CSA clients in the same industry.
It's worth remembering that you only get one chance at
making a first impression, so the sooner you find out just
how your clients really feel, the sooner you will learn to
"Profit from the Truth".
CONTACT
DETAILS:
Customer
Satisfaction Australia
Tel: 02 4759-2799
Fax: 02 4759-2696
info@customersatisfactionaustralia.com.au
